Part-Time Customer Experience Associate | Earning Potential + Benefits

Hertz; Northern (KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) employer matching

Parental leave

Discounts

Job summary

Hertz is seeking a Customer Service Associate to deliver world-class service at our rental counters. You will greet customers, process rentals, and assist with vehicle returns, ensuring a smooth and efficient experience.

The role emphasizes attentiveness, courtesy, and the ability to navigate multiple computer systems while engaging customers in person or over the phone. A passion for service and strong communication are required.

Qualifications

• 1+ years of customer service experience.

Responsibilities

• Interact with customers to provide world-class service at Hertz rental counters.
• Assist customers returning vehicles and answer inquiries regarding vehicles.
• Provide directions and guidance to customers as needed to ensure a seamless rental experience.

Skills

Customer service

Multi-tasking

Computer literacy

English proficiency

Communication skills

Team player

Attention to detail

Goal oriented

Job description

Hertz is seeking a Customer Service Associate to deliver world-class service at our rental counters. You will greet customers, process rentals, and assist with vehicle returns, ensuring a smooth and efficient experience.

The role emphasizes attentiveness, courtesy, and the ability to navigate multiple computer systems while engaging customers in person or over the phone. A passion for service and strong communication are required.