Customer Service Associate — Fast-Paced, Bonus Eligible

Hertz; Gypsum (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Commission

On-target earnings

Medical insurance

401(k)

Parental leave

Education reimbursement

Employee discounts

Job summary

Hertz is seeking a Customer Service Associate to interact with customers and deliver world-class service at the rental counter. You will assist with rental and return processes, greet customers, provide directions, and ensure a seamless experience at the counter.

This role requires strong communication, a can-do attitude, and the ability to multitask in a fast-paced environment. Flexible shifts including weekends/holidays are required; standing for long periods is typical in this position.

Qualifications

• Demonstrate excellent customer service mindset.
• Ability to work in a fast-paced environment and multitask.
• Stand for long periods and remain professional.
• Flexible shifts including weekends and holidays.

Responsibilities

• Provide world-class customer service by managing rental and return processes.
• Greet customers with a friendly demeanor and assist at the counter.
• Explain Hertz policies and service options clearly.
• Assist customers with directions, maps, and local information as needed.
• Review charges and ensure accuracy of rental documents.

Skills

Customer service

English proficiency

Communication

Teamwork

Multitasking

Job description

Hertz is seeking a Customer Service Associate to interact with customers and deliver world-class service at the rental counter. You will assist with rental and return processes, greet customers, provide directions, and ensure a seamless experience at the counter.

This role requires strong communication, a can-do attitude, and the ability to multitask in a fast-paced environment. Flexible shifts including weekends/holidays are required; standing for long periods is typical in this position.