Customer Experience Associate — Flexible Schedule & Growth

Aafes; Chicopee (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Insurance package

Paid time off

Shift differential

Pension & 401K

Mass Transit program

Job summary

The Army & Air Force Exchange Service in Chicopee, MA is seeking a Customer Experience Associate to assist customers, stock merchandise, and maintain displays. You will greet customers, listen to needs, and suggest products to meet their requests.

This role offers flexible scheduling, a comprehensive benefits package including health insurance and a pension/401K, and opportunities to grow with the Exchange. Join a team dedicated to service and to supporting Soldiers, Airmen, and their families.

Qualifications

• High school diploma or equivalent.
• Retail experience preferred.
• Excellent communication skills.
• Welcoming and helpful attitude toward customers and team.
• Basic computer skills.

Responsibilities

• Greet customers with eye contact and smile.
• Acknowledge waiting customers and assist promptly.
• Listen to needs and suggest appropriate products.
• Complete transactions accurately and engage customers.

Skills

Learn and adapt

Think quickly

Take initiative

Share brand knowledge

Education

High school diploma or equivalent

Job description

The Army & Air Force Exchange Service in Chicopee, MA is seeking a Customer Experience Associate to assist customers, stock merchandise, and maintain displays. You will greet customers, listen to needs, and suggest products to meet their requests.

This role offers flexible scheduling, a comprehensive benefits package including health insurance and a pension/401K, and opportunities to grow with the Exchange. Join a team dedicated to service and to supporting Soldiers, Airmen, and their families.