Customer Experience Advocate | Flexible Scheduling & Growth

Aafes; Oklahoma; Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Army & Air Force Exchange Service (Exchange) is seeking a Customer Experience Associate to greet customers, assist with transactions, and maintain a welcoming store environment. This role emphasizes proactive customer service, accurate cash handling, and efficient checkout processes.

Some positions offer limited hours to support troop movements, weekend/on-call availability, and access to military installations.

Qualifications

• Completion of high school or the equivalent.
• Retail experience, willingness, and potential for additional responsibility.
• If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Responsabilités

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

Connaissances

Customer service

Cash handling

Excellent communication

Basic computer skills

Willingness to cross-train

Formation

High school diploma or equivalent

Description du poste

The Army & Air Force Exchange Service (Exchange) is seeking a Customer Experience Associate to greet customers, assist with transactions, and maintain a welcoming store environment. This role emphasizes proactive customer service, accurate cash handling, and efficient checkout processes.

Some positions offer limited hours to support troop movements, weekend/on-call availability, and access to military installations.