Customer Experience Associate - Fast-Paced Store

Royal Farms; Dundalk (MD); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate to support the store leadership by delivering friendly, efficient service across food prep, POS, and merchandising. You will engage customers, process payments, and help maintain a clean, safe store environment.

The role emphasizes teamwork, multitasking in a fast-paced setting, and adherence to safety procedures to uphold Royal Farms standards.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Provide outstanding customer service and engage customers with friendliness and efficiency.
• Operate the register, scan and bag items, handle various payment methods, and manage fuel/gift cards.
• Prepare made-to-order food and beverages following recipes and maintain quality and speed of service.
• Restock products and maintain a clean, organized store and proper shelves.
• Follow safety, security, and SOPs to ensure a safe, compliant store environment.
• Take on additional duties as assigned and support store leadership.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Royal Farms is hiring a Customer Service Associate to support the store leadership by delivering friendly, efficient service across food prep, POS, and merchandising. You will engage customers, process payments, and help maintain a clean, safe store environment.

The role emphasizes teamwork, multitasking in a fast-paced setting, and adherence to safety procedures to uphold Royal Farms standards.