Guest Experience & Food Prep Associate

Royal Farms; Middle River (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership team with food service, POS transactions, housekeeping, and general upkeep. You will ensure a friendly, efficient customer experience and uphold the Royal Farms standard of excellence.

Responsibilities include greeting customers, assisting with product selection, managing payments and fuel transactions, and maintaining safety and cleanliness standards across the store.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask in a fast-paced environment.
• Learn and follow safety processes and procedures.

Responsibilities

• Assist with food service preparation, POS transactions, and store upkeep.
• Greet customers, provide product knowledge, and respond to inquiries.
• Communicate with leadership about requests, issues, and damages.
• Operate registers, handle payments, and manage fuel/giftcard transactions.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership team with food service, POS transactions, housekeeping, and general upkeep. You will ensure a friendly, efficient customer experience and uphold the Royal Farms standard of excellence.

Responsibilities include greeting customers, assisting with product selection, managing payments and fuel transactions, and maintaining safety and cleanliness standards across the store.