Guest Experience & Food Service Associate

Royal Farms; Millersville (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership by handling food service prep, POS transactions, housekeeping, and general upkeep. This role emphasizes friendly, efficient, and professional customer interactions to deliver an exceptional shopping experience.

You will greet customers, answer questions, process payments, monitor safety, stock shelves, and maintain cleanliness.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Multitask effectively in a fast-paced environment.
• Learn and follow Royal Farms safety processes and procedures.

Responsibilities

• Greet and acknowledge customers; provide friendly, efficient service and product knowledge.
• Operate the register, manage payments, and assist with fuel and gift cards as needed.
• Support food service preparation and ensure quality, portioning, and sanitation standards.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership by handling food service prep, POS transactions, housekeeping, and general upkeep. This role emphasizes friendly, efficient, and professional customer interactions to deliver an exceptional shopping experience.

You will greet customers, answer questions, process payments, monitor safety, stock shelves, and maintain cleanliness.