Customer Experience Associate - Fast-Paced Retail

Royal Farms; Hyattsville (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Hyattsville, MD seeks a Customer Service Associate to support store leadership by handling food service, POS transactions, cleanliness, and general upkeep. You will engage customers with friendliness and efficiency to deliver an exceptional experience.

You will operate registers, verify IDs for age-restricted items, assist customers at self-checkouts, stock shelves, and maintain food safety standards.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Provide outstanding customer service, greet customers, and uphold service standards.
• Operate the register, handle payments, and manage various payment methods.
• Prepare made-to-order food and beverages with accuracy and speed.
• Restock products, inspect for freshness, and maintain shelf presentation.
• Maintain store cleanliness and safety; report unsafe conditions to leadership.
• Follow safety, security, and SOPs; support other tasks as needed.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Hyattsville, MD seeks a Customer Service Associate to support store leadership by handling food service, POS transactions, cleanliness, and general upkeep. You will engage customers with friendliness and efficiency to deliver an exceptional experience.

You will operate registers, verify IDs for age-restricted items, assist customers at self-checkouts, stock shelves, and maintain food safety standards.