Customer Experience Advocate

raymourotp; Village of Patchogue (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Raymour & Flanigan in Patchogue, NY is seeking a Customer Service Representative to bridge the gap between dream and reality for our customers by assisting with deliveries, payments, and inquiries.

You will work independently or with a small team to enhance the customer shopping experience, demonstrate strong communication and listening skills, and provide friendly, professional service in a fast-paced retail environment. Visa sponsorship not offered.

Qualifications

• Provide genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills.
• Excellent listening skills and ability to multi-task in a fast-paced environment.
• Proactively resolve escalated customer issues.
• Support sales and operations teams to advocate for customers.
• Flexibility to work a retail schedule including days, nights, weekends, holidays and events.

Responsibilities

• Assist customers with scheduling deliveries.
• Manage payments.
• Address customer questions and concerns.
• Work independently and in small teams to enhance the shopping experience.
• Collaborate with sales and operations to go above and beyond for customers.

Skills

Communication

Listening

Multitasking

Customer service

Job description

Raymour & Flanigan in Patchogue, NY is seeking a Customer Service Representative to bridge the gap between dream and reality for our customers by assisting with deliveries, payments, and inquiries.

You will work independently or with a small team to enhance the customer shopping experience, demonstrate strong communication and listening skills, and provide friendly, professional service in a fast-paced retail environment. Visa sponsorship not offered.