Customer Experience Associate — Growth & Flexible Scheduling

Aafes; Fort Walton Beach (FL); On-site; USD 24,000 - 30,000; Full time

Job summary

The Army & Air Force Exchange Service, known as the Exchange, is seeking a Customer Experience Associate in Fort Walton Beach, FL. You will be part of a team delivering friendly service, handling transactions, and assisting customers across various store areas.

Responsibilities include greeting customers, processing purchases, and helping with bagging and handling heavy items while maintaining a positive, helpful attitude toward colleagues and shoppers.

Qualifications

• Ability to learn and adapt to current technology needs.
• Ability to think quickly on the spot to answer customer questions.

Responsibilities

• Greet every customer with eye contact and a smile, in your authentic way.
• Acknowledge every waiting customer as soon as they arrive at your lane.
• Complete transactions accurately and efficiently while engaging customers.
• Help customers by bagging merchandise and moving large or heavy items.

Skills

Customer service

Cash handling

Communication

Retail experience

Basic computer skills

Education

High School diploma or equivalent

Job description

The Army & Air Force Exchange Service, known as the Exchange, is seeking a Customer Experience Associate in Fort Walton Beach, FL. You will be part of a team delivering friendly service, handling transactions, and assisting customers across various store areas.

Responsibilities include greeting customers, processing purchases, and helping with bagging and handling heavy items while maintaining a positive, helpful attitude toward colleagues and shoppers.