Customer Engagement Specialist: Orders, Shipping & Support

JSG (Johnson Service Group, Inc.); Ladson (SC); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical benefits available after 30 days

Paid holidays after 30 days

401(k) options

Résumé du poste

A recognized recruiting firm is seeking an onsite Customer Engagement Representative in Ladson, SC. The role involves processing customer orders, resolving issues, and ensuring effective communication with internal teams and customers. Ideal candidates will have a High School Diploma and experience in customer service. Benefits include medical options after 30 days and opportunities for paid holidays. This is a contract position expected to last one year.

Qualifications

• Prior experience resolving customer related issues and improving processes.
• Ability to work in a team environment and independently.
• Demonstrated analytical and problem-solving skills.

Responsabilités

• Process customer orders and changes according to policies.
• Validate orders prior to repair and shipping.
• Serve as point-of-contact for shipping broker.

Connaissances

Customer service resolution

Proficient in Microsoft Office

Outstanding communication skills

Analytical skills

Teamwork

Time management

Formation

High School Diploma

Description du poste

A recognized recruiting firm is seeking an onsite Customer Engagement Representative in Ladson, SC. The role involves processing customer orders, resolving issues, and ensuring effective communication with internal teams and customers. Ideal candidates will have a High School Diploma and experience in customer service. Benefits include medical options after 30 days and opportunities for paid holidays. This is a contract position expected to last one year.