Part-Time Customer Success & Support Specialist

Lose Design; Charleston (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

Competitive pay

25 days holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a dedicated Customer Service Representative to join their team in Charleston, South Carolina. This part-time role involves managing customer inquiries, providing updates on job progress, and enhancing customer satisfaction through exceptional service. Candidates should have previous customer-facing experience and possess strong communication skills. The position offers competitive pay at $30.50 hourly, along with generous benefits including paid time off and a pension scheme, fostering a supportive work environment for staff growth.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-orientated.
• Must have access to reliable transportation.

Responsibilities

• Manage customer enquiries and provide job updates.
• Build relationships with customers.
• Keep track of customer accounts and update information.

Skills

Excellent customer service skills

Problem-solving skills

Excellent written and verbal skills

Excellent interpersonal skills

Proficient with office equipment

Education

High school diploma, G.E.D. or equivalent

Tools

Knowledge of Office Suite

Job description

A multi-disciplinary design firm is seeking a dedicated Customer Service Representative to join their team in Charleston, South Carolina. This part-time role involves managing customer inquiries, providing updates on job progress, and enhancing customer satisfaction through exceptional service. Candidates should have previous customer-facing experience and possess strong communication skills. The position offers competitive pay at $30.50 hourly, along with generous benefits including paid time off and a pension scheme, fostering a supportive work environment for staff growth.