Customer Education Architect for University Content

Leadout Capital; California; On-site; USD 80,000 - 140,000; Full time

Job summary

Leadout Capital seeks a Qualified Success Architect, University to own and evolve the educational content for Qualified University. You will update articles and create new resources, translating product knowledge into practical guidance for customers and partners.

You will collaborate with Product, Enablement, and CS teams, maintain partner certification paths, and engage the community by posting updates and answering questions.

Qualifications

• 3-7 years of SaaS software experience.

Responsibilities

• Own article updates and new article creation, keeping knowledge base content accurate and current as the Qualified platform evolves.

Skills

SaaS experience

Customer education/content creation

Written communication

Organization/ multitasking

Problem-solving

Content authoring tools

Community engagement interest

Customer success

Education

Bachelor's degree

Tools

Content or course authoring tools

Job description

Leadout Capital seeks a Qualified Success Architect, University to own and evolve the educational content for Qualified University. You will update articles and create new resources, translating product knowledge into practical guidance for customers and partners.

You will collaborate with Product, Enablement, and CS teams, maintain partner certification paths, and engage the community by posting updates and answering questions.