Customer-Driven Universal Banker | Cash & Sales Pro

Presidential-Bank,-Fsb

Arlington (VA)

In loco

USD 32.000 - 52.000

Tempo pieno

4 giorni fa
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Descrizione del lavoro

Presidential Bank, FSB in Arlington, VA seeks a Universal Banker to provide efficient transaction processing, outstanding customer service, and support branch sales goals. The role blends teller operations with customer service, addressing inquiries and making referrals to bank products and services.

You will operate core banking systems, balance cash daily, verify identifications, and ensure compliance with BSA/KYC standards.

Competenze

  • Strong customer service orientation with sales focus.
  • Prior experience in customer service preferred.
  • Excellent verbal and written communication; bilingual in Spanish a plus.
  • Experience handling cash or financial transactions preferred.
  • Proficiency in Microsoft Office (Word, Excel).
  • Working knowledge of core banking systems is a plus.
  • Flexibility to adjust work schedule based on branch need.

Mansioni

  • Operates core banking systems and processes transactions accurately.
  • Balances cash daily and maintains cash drawer controls.
  • Verifies customer identification and documentation; handles endorsements and special conditions.
  • Prepares required BSA documentation and adheres to KYC/OFAC standards.
  • Delivers excellent customer service aligned with sales and service expectations.
  • Collaborates with team and supports branch goals; may cover other branches when needed.

Conoscenze

Customer service
Cash handling
Verbal communication
Written communication
Sales orientation
Bilingual (Spanish)
Attention to detail
Flexibility
Banking product knowledge

Strumenti

Core banking systems

Descrizione del lavoro

Presidential Bank, FSB in Arlington, VA seeks a Universal Banker to provide efficient transaction processing, outstanding customer service, and support branch sales goals. The role blends teller operations with customer service, addressing inquiries and making referrals to bank products and services.

You will operate core banking systems, balance cash daily, verify identifications, and ensure compliance with BSA/KYC standards.

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