Customer-Driven Universal Banker I

United Community Banks Inc.

Alabama

Hybrid

USD 32,000 - 45,000

Full time

14 days+

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Job summary

United Community Banks Inc. is hiring a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

This role blends service and sales to strengthen relationships and educate customers on banking tools and technology. You will help customers with deposits, withdrawals, and routine transactions, while ensuring accurate,

Qualifications

1+ years of banking, cash handling, or retail experience.
Demonstrated analytical, accuracy, and problem-solving skills.
Strong verbal and written interpersonal communication skills.

Responsibilities

Drive proactive needs-based sales conversations through customer interactions and appointment setting.
Maintain a comprehensive understanding of retail banking products and services.
Identify opportunities to deepen relationships and cross-sell banking products and services.
Deliver loan products with accurate and complete packages to minimize exceptions.
Educate customers on banking tools and technology and resolve issues using available resources.
Process deposits, withdrawals, and routine transactions with accuracy and confidentiality.
Ensure adherence to banking regulations and internal policies.