Customer-Driven Sales Associate

Navy Exchange; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Navy Exchange in Norfolk is seeking a Sales Associate - Consumables to greet customers, explain products, and help shoppers choose solutions. You’ll learn our offerings and articulate the brand’s value in a professional, educational manner.

You’ll maintain store appearance, support inventory, process transactions, and provide reliable customer service across varied hours. Previous retail experience is preferred but not required, and strong communication helps you excel in a team environment.

Qualifications

• Retail experience is preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret basic instructions.

Responsibilities

• Assist customers and help them find products and services.
• Maintain store appearance and organization.
• Cross-sell and upsell based on customer needs and promotions.
• Handle POS transactions, including cash handling and refunds.
• Keep inventory accurate and properly ticketed; participate in inventories.
• Be dependable with assigned work schedule and responsibilities.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

The Navy Exchange in Norfolk is seeking a Sales Associate - Consumables to greet customers, explain products, and help shoppers choose solutions. You’ll learn our offerings and articulate the brand’s value in a professional, educational manner.

You’ll maintain store appearance, support inventory, process transactions, and provide reliable customer service across varied hours. Previous retail experience is preferred but not required, and strong communication helps you excel in a team environment.