Customer-Driven Banking Advisor

PNC Financial Services Group, Inc.; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker in Thorndale, PA to grow the branch client base and deliver superior service. You will engage customers through sales conversations, identify financial solutions, and collaborate with ecosystem partners to expand wallet share.

The role emphasizes risk-aware processing and a strong customer-first approach. Based in-branch, the position requires in-person engagement, knowledge of PNC products, and the ability to educate clients on digital

Qualifications

• Experience in retail banking operations and financial services.
• Ability to engage customers and identify financial needs.
• Proven skills in sales conversations and relationship-building.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage customer experience and opportunities to improve financial wellbeing.
• Lead with PNC solutions to drive revenue and loyalty, including lobby engagement.
• Educate customers on transferring and managing financial transactions with technology.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker in Thorndale, PA to grow the branch client base and deliver superior service. You will engage customers through sales conversations, identify financial solutions, and collaborate with ecosystem partners to expand wallet share.

The role emphasizes risk-aware processing and a strong customer-first approach. Based in-branch, the position requires in-person engagement, knowledge of PNC products, and the ability to educate clients on digital