Branch Banking Advisor: Sales & Customer Growth

Fairygodboss; Whitehall (Lehigh County); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Pension plan

Stock purchase plan

Paid time off

Job summary

PNC, based at the Fullerton branch in Whitehall, PA, seeks a Branch Banker to deliver proactive sales and exceptional customer service within the Retail Bank. You will engage customers, identify needs, and collaborate with ecosystem partners to enhance financial wellbeing.

This in-office role emphasizes loyalty, risk awareness, and a hands-on approach to daily branch operations while building lasting customer relationships through a comprehensive suite of PNC solutions.

Qualifications

• 3+ years experience typically required in similar branch banking roles.
• In lieu of a degree, a combination of education, certifications, and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems.
• Manages risk through adherence to policies and procedures and participates in branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC, based at the Fullerton branch in Whitehall, PA, seeks a Branch Banker to deliver proactive sales and exceptional customer service within the Retail Bank. You will engage customers, identify needs, and collaborate with ecosystem partners to enhance financial wellbeing.

This in-office role emphasizes loyalty, risk awareness, and a hands-on approach to daily branch operations while building lasting customer relationships through a comprehensive suite of PNC solutions.