Customer-Centric Banking Teller: Build Relationships

Heartland Bank and Trust Company; Oak Forest (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller in Illinois to be the frontline face of the bank, delivering efficient customer transactions and building lasting relationships with clients. The role emphasizes accurate cash handling, professional service, and proactive identification of customer needs.

The position is part of the retail team at multiple Illinois locations, offering opportunities to grow within the organization and contribute to community banking values.

Qualifications

• High school diploma or GED preferred or equivalent combination of education and experience.
• Ability to handle cash accurately and efficiently.
• Knowledge of and ability to provide banking products and services.
• Participate in various retail and bank projects as necessary.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Cash handling

Customer service

Relationship building

Sales awareness

Policy compliance

Education

High school diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller in Illinois to be the frontline face of the bank, delivering efficient customer transactions and building lasting relationships with clients. The role emphasizes accurate cash handling, professional service, and proactive identification of customer needs.

The position is part of the retail team at multiple Illinois locations, offering opportunities to grow within the organization and contribute to community banking values.