Customer Data & Documentation Specialist

MBC Companies; McDonald (TN); On-site; USD 48,000 - 64,000; Full time

Job summary

MBC Companies is seeking a Customer Documentation Specialist to support the R&D Commercialization team and grow product profitability. The role maintains finished good data in customer databases and coordinates with cross-functional teams to respond to customer data and compliance requests.

The specialist will ensure timely and accurate data, assist in training team members, and support data-request workflows across channels while upholding data integrity.

Qualifications

• Excellent communication skills, written and verbal.
• High level of organization and meticulous data handling.
• Ability to handle and record proprietary detailed information.

Responsibilities

• Establish expertise in the various software systems used for product data management.
• Maintain and setup customer product data in databases across channels (Retail, Food Service, and K-12).
• Collaborate with Sales, R&D, Food Safety, Quality, and Operations to complete ad hoc customer documentation requests.
• Support the commercialization process to ensure on-time delivery of customer needs.

Skills

Excellent communication

Strong organization

Attention to detail

Team collaboration

Education

High School Diploma

Associate degree

Tools

MS Word

MS Excel

MS Outlook

PDF editing

Job description

MBC Companies is seeking a Customer Documentation Specialist to support the R&D Commercialization team and grow product profitability. The role maintains finished good data in customer databases and coordinates with cross-functional teams to respond to customer data and compliance requests.

The specialist will ensure timely and accurate data, assist in training team members, and support data-request workflows across channels while upholding data integrity.