Customer Experience Coordinator – On-Your-Lot Homebuilder

Schumacher Homes; Virginia, Northern (MN, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Critical illness insurance

Accident insurance

401K with employer match

Paid time off

Paid holidays

Homebuilding discount

Job summary

Schumacher Homes in Charlottesville, VA is looking for a Customer Coordinator to guide homeowners after the sales process through preconstruction meetings, coordinate construction loans with lenders, and manage warranty support.

As the customer advocate throughout the build, you will help ensure a smooth experience, coordinate with our team, and uphold Schumacher Homes' commitment to a shorter 36-hour work week and strong benefits.

Qualifications

• Previous customer service experience (front facing).
• Attention to detail is a must.
• Ability to use standard office equipment.
• Efficient in the use of Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Works with our homeowners after the sales process by stepping them through their preconstruction meetings.
• Works with lenders to get homeowners construction loans approved.
• Works with warranty after the home is built.
• Becomes the advocate for our customers throughout the build process!

Job description

Schumacher Homes in Charlottesville, VA is looking for a Customer Coordinator to guide homeowners after the sales process through preconstruction meetings, coordinate construction loans with lenders, and manage warranty support.

As the customer advocate throughout the build, you will help ensure a smooth experience, coordinate with our team, and uphold Schumacher Homes' commitment to a shorter 36-hour work week and strong benefits.