Customer-Centric Teller & Referrals Lead

Fifth Third; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Columbus, OH is seeking a Front-Line CSR/Teller to deliver friendly service and support daily banking needs. You will handle transactions with accuracy, advise customers on basic products, and refer to partners for more complex financial solutions while maintaining privacy and security.

This full-time role requires flexibility, a professional appearance, and willingness to work across multiple branches as needed.

Qualifications

• High school diploma or GED required.
• Experience handling cash and performing teller duties preferred.
• Strong focus on customer service and professional communication.
• Ability to adapt to scheduling needs and maintain a neat appearance.

Responsibilities

• Deepen customer relationships by listening to needs and guiding to financial solutions.
• Perform daily teller duties and maintain accurate balancing records.
• Refer customers to bankers and partners for consultative conversations.
• Protect customer privacy and follow bank policies and procedures.

Skills

Cash handling

Customer service

Public interaction

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Columbus, OH is seeking a Front-Line CSR/Teller to deliver friendly service and support daily banking needs. You will handle transactions with accuracy, advise customers on basic products, and refer to partners for more complex financial solutions while maintaining privacy and security.

This full-time role requires flexibility, a professional appearance, and willingness to work across multiple branches as needed.