CSR & Teller: Flexible Schedule, Cash Handling Pro

Fifth Third; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Columbus, OH is seeking a CSR/Teller to provide exceptional customer service and support daily cash handling. You will guide customers to suitable banking solutions, maintain confidentiality, and follow established policies, while working with the branch team to ensure smooth operations.

The role emphasizes responsive communication, problem solving, and upholding the bank's ethics and risk management practices in interactions with customers and colleagues.

Qualifications

• High school diploma or GED required.
• Strong cash handling and attention to detail.
• Excellent customer service and communication skills required.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate partners for consultative conversations.
• Maintain confidentiality and follow bank policies.
• Handle customer questions and resolve issues promptly.

Skills

Cash handling

Customer service

Public interaction

Communication

Education

High school diploma/GED

Tools

Cash registers

POS systems

Job description

Fifth Third Bank in Columbus, OH is seeking a CSR/Teller to provide exceptional customer service and support daily cash handling. You will guide customers to suitable banking solutions, maintain confidentiality, and follow established policies, while working with the branch team to ensure smooth operations.

The role emphasizes responsive communication, problem solving, and upholding the bank's ethics and risk management practices in interactions with customers and colleagues.