Customer Experience Lead — CSR & Teller

Fifth Third; Columbus (OH); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Total Rewards program

Competitive compensation

Job summary

Fifth Third Bank in Columbus, OH is seeking a Lead CSR/Teller to provide exceptional customer service at the West Henderson location. You will handle cash, refer customers to bankers, and support daily office operations, all while maintaining the bank's policies and ethical standards.

The role requires strong interpersonal skills, attention to detail, and the ability to guide customers to the right financial solutions. This is a full-time, on-site position in Columbus, OH.

Qualifications

• High school diploma or GED required.
• Experience in retail banking or teller environment preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide excellent customer service and identify customer needs.
• Refer customers to appropriate bankers for consultative conversations.
• Assist in cash handling and daily office operations.

Job description

Fifth Third Bank in Columbus, OH is seeking a Lead CSR/Teller to provide exceptional customer service at the West Henderson location. You will handle cash, refer customers to bankers, and support daily office operations, all while maintaining the bank's policies and ethical standards.

The role requires strong interpersonal skills, attention to detail, and the ability to guide customers to the right financial solutions. This is a full-time, on-site position in Columbus, OH.