Customer-Centric Teller: Grow Loyalty & Solutions

PNC Financial Services Group; Palm Coast (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage (HSA)

Dental and vision

Life insurance

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group in Palm Coast, FL is seeking a Teller to deliver a friendly, accurate customer experience while helping clients manage their finances. Based at the Belle-Terre Town Center branch, you will handle transactions, educate customers on options, and refer opportunities to branch staff to grow relationships.

The ideal candidate prioritizes customer service, understands banking products, and follows risk guidelines.

Qualifications

• Roles at this level typically do not require a university/college degree.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group in Palm Coast, FL is seeking a Teller to deliver a friendly, accurate customer experience while helping clients manage their finances. Based at the Belle-Terre Town Center branch, you will handle transactions, educate customers on options, and refer opportunities to branch staff to grow relationships.

The ideal candidate prioritizes customer service, understands banking products, and follows risk guidelines.