Customer-Driven Teller – Banking & Solutions

PNC; DeLand (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) with PNC match

Pension and stock purchase plans

Paid holidays

Job summary

PNC in DeLand, FL is seeking a Teller to deliver a welcoming financial experience at the DeLand Branch. You will handle a variety of customer interactions, educate customers on options, and refer opportunities to branch staff.

The role emphasizes accuracy, adherence to policies, and helping customers manage transactions using available technology. Strong customer service and attention to detail are essential for success in this in-office position.

Qualifications

• Customer interactions focused on financial wellbeing.
• Educate customers on alternatives for financial needs.
• Identify opportunities and referrals to branch staff.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and referrals to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Applies product knowledge to solve customer problems.
• Adheres to policies and ensures branch operations are accurate.

Skills

Customer Service

Banking Knowledge

Sales Skills

Digital Literacy

Education

No Degree

Job description

PNC in DeLand, FL is seeking a Teller to deliver a welcoming financial experience at the DeLand Branch. You will handle a variety of customer interactions, educate customers on options, and refer opportunities to branch staff.

The role emphasizes accuracy, adherence to policies, and helping customers manage transactions using available technology. Strong customer service and attention to detail are essential for success in this in-office position.