Customer Experience Teller - Banking & Financial Wellness

PNC; Palm Coast (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Pension and stock purchase plans

Paid holidays

Vacation days

Job summary

PNC is seeking a Teller to join our Retail Banking branch in Palm Coast, FL. This in-office role focuses on delivering excellent customer service, identifying opportunities, educating customers on options, and guiding them to the right PNC products while maintaining daily branch operations.

The position emphasizes in-person interactions, technology-based assistance, and adherence to policies to ensure accurate transactions and high customer satisfaction.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Prevention

Managing Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Teller to join our Retail Banking branch in Palm Coast, FL. This in-office role focuses on delivering excellent customer service, identifying opportunities, educating customers on options, and guiding them to the right PNC products while maintaining daily branch operations.

The position emphasizes in-person interactions, technology-based assistance, and adherence to policies to ensure accurate transactions and high customer satisfaction.