Customer-Focused Teller: Grow Your Banking Career

PNC; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health coverage

Dental & vision

Life insurance

Disability protection

401(k) match

Dependent care

Job summary

PNC is seeking a Teller based in Jacksonville, FL at the Mandarin Branch. The role focuses on delivering excellent customer service, educating customers on options, and promoting PNC products in a convenient in-branch setting.

The position emphasizes accurate operations, compliance with policies, and proactive engagement with shoppers to grow loyalty and share of wallet through meaningful conversations and referrals.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions efficiently and accurately.
• Educates customers on alternatives available for their transactions.
• Identifies banking opportunities during conversations and makes referrals as appropriate.
• Performs lobby engagement to connect with customers and promote PNC products.
• Educates customers on managing financial transactions using technology and tools.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and procedures and maintains sound judgment in daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller based in Jacksonville, FL at the Mandarin Branch. The role focuses on delivering excellent customer service, educating customers on options, and promoting PNC products in a convenient in-branch setting.

The position emphasizes accurate operations, compliance with policies, and proactive engagement with shoppers to grow loyalty and share of wallet through meaningful conversations and referrals.