Customer-Centric Teller: Guide Finances & Build Loyalty

PNC; Missouri; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical / Prescription Coverage

Dental and Vision

401(k) with Match

Pension

Stock Purchase Plan

Paid Holidays

Vacation

Job summary

PNC is seeking a Teller for our St. Louis, MO area to deliver exceptional customer experiences and support financial well-being. You will handle daily teller transactions, educate customers on digital tools, and identify opportunities to refer products and services.

The role emphasizes accurate operations and adherence to bank policies. As an in-office position within our Retail Banking team, you’ll engage customers and collaborate with branch staff to drive loyalty and financial health in the

Qualifications

• Demonstrates knowledge of banking products and customer service best practices.
• Ability to identify customer needs and refer opportunities to branch staff.
• Comfort with explaining technology tools and self-service options to customers.

Responsibilities

• Delivers a unique customer experience and educates customers on financial options.
• Processes a variety of customer interactions and referrals to branch staff as appropriate.
• Promotes PNC products and services to meet customer needs.
• Performs lobby engagement activities to connect with customers and position PNC offerings.
• Adheres to policies, ensuring accurate completion of teller and branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

No Required Certification

Job description

PNC is seeking a Teller for our St. Louis, MO area to deliver exceptional customer experiences and support financial well-being. You will handle daily teller transactions, educate customers on digital tools, and identify opportunities to refer products and services.

The role emphasizes accurate operations and adherence to bank policies. As an in-office position within our Retail Banking team, you’ll engage customers and collaborate with branch staff to drive loyalty and financial health in the