Customer-Centric Teller: Grow Financial Wellbeing

PNC; Pontiac (MI); Sur place; USD 32 000 - 38 000; Plein temps

Avantages offerts par ce poste

Medical, prescription drug coverage

Dental and vision options

401(k) with company match

Pension plan and stock purchase plans

Dependent care reimbursement

Résumé du poste

PNC is seeking a Teller at the Perry Street Branch in Pontiac, MI to deliver exceptional customer service and process daily banking transactions. This in-office role emphasizes educating customers on banking options and identifying opportunities to meet their financial needs.

Ideal candidates are customer-focused with strong communication skills and the ability to handle multiple tasks accurately within branch operations. This is a full-time, in-office position located in Pontiac, MI.

Qualifications

• No university/college degree required.
• Strong customer service and interpersonal skills.
• Ability to learn and use banking tools and technology.

Responsabilités

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making referrals to branch staff.

Connaissances

Accountability

Customer Service

Digital Awareness

Effective Communications

Problem Solving

Fraud Detection and Prevention

Formation

No Degree

Description du poste

PNC is seeking a Teller at the Perry Street Branch in Pontiac, MI to deliver exceptional customer service and process daily banking transactions. This in-office role emphasizes educating customers on banking options and identifying opportunities to meet their financial needs.

Ideal candidates are customer-focused with strong communication skills and the ability to handle multiple tasks accurately within branch operations. This is a full-time, in-office position located in Pontiac, MI.