Customer-Centric Retail Teller

PNC; Berkley (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

medical/prescription drug coverage (w/

Health Savings Account feature)

dental and vision options

employee and spouse/child life 보험

short and long-term disability

401(k) with PNC match

pension and stock purchase plans

dependent care reimbursement account

back-up child/elder care

adoption, surrogacy, and doula

educational assistance, including full

wellness program with financial

Job summary

PNC is looking for a Full Time Teller to join the Berkley, MI branch team. You will handle daily teller transactions, provide outstanding customer service, and educate customers on digital tools to manage finances.

You will identify banking opportunities during customer interactions and refer appropriate products or services to branch staff. Based in an in-office environment, this role emphasizes a helpful, compliant, and customer-centric approach.

Qualifications

• No degree required; high school diploma acceptable.
• Strong customer-service orientation with ability to identify needs.
• Ability to educate customers on product options and use of technology.

Responsibilities

• Deliver a friendly, accurate customer experience in person.
• Process customer transactions and maintain teller operations.
• Identify banking opportunities and refer to branch staff as appropriate.
• Educate customers on digital and in-branch options to manage finances.

Skills

Customer Service

Banking

Sales & referrals

Communications

Technology tools

Tools

Cash handling systems

CRM software

Job description

PNC is looking for a Full Time Teller to join the Berkley, MI branch team. You will handle daily teller transactions, provide outstanding customer service, and educate customers on digital tools to manage finances.

You will identify banking opportunities during customer interactions and refer appropriate products or services to branch staff. Based in an in-office environment, this role emphasizes a helpful, compliant, and customer-centric approach.