Part-Time Teller: Elevate Customer Banking Experience

PNC; Waterford Charter Township (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical/prescription drug coverage (HS

Dental and vision options

Employee life insurance

401(k) with match, pension and stock

Back-up child/elder care

Adoption, surrogacy, and doula reimb.

Educational assistance, including some

Job summary

PNC in Waterford, MI is seeking a Part-Time Teller to deliver a welcoming customer experience, process a variety of interactions, and educate customers on available financial options using branch tools and technology.

Based at the Huron Street Branch, you will support daily operations, maintain compliance, and identify referral opportunities for banking solutions while helping customers manage their finances.

Qualifications

• Customer service experience preferred for handling diverse interactions.
• Ability to educate customers on financial options and branch services.
• Comfort using digital tools to assist customers and process transactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and transactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Identifies opportunities through conversations, making referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position products.
• Educates customers on options for managing financial transactions with technology.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed accurately.

Skills

Customer Service

Banking

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Waterford, MI is seeking a Part-Time Teller to deliver a welcoming customer experience, process a variety of interactions, and educate customers on available financial options using branch tools and technology.

Based at the Huron Street Branch, you will support daily operations, maintain compliance, and identify referral opportunities for banking solutions while helping customers manage their finances.