Customer-Centric Teller | Training & Benefits Included

Coca-Cola Beverages Northeast; Town of Indian Lake (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to serve as a welcoming frontline representative, handling deposits, withdrawals, and routine transactions with accuracy. You will educate customers on digital banking tools and refer complex needs to branch partners.

The position emphasizes service quality, security, and a positive customer experience. The role supports branch operations with a strong emphasis on teamwork, compliance, and ongoing training, including travel for training

Qualifications

• High School Diploma or GED required.
• Ability to attend internal teller and product training.
• Reliability for travel/training as needed.
• Prior customer service and/or banking experience preferred.

Responsibilities

• Process routine financial transactions: deposits, withdrawals, payments, and check cashing with identity verification.
• Balance cash drawer and maintain accuracy per guidelines.
• Educate customers on digital banking tools and self-service options.
• Assist with inquiries and escalate complex issues as appropriate.
• Support lobby management and guide customers to the right team member.

Skills

Customer service

Banking experience

Communication

Attention to detail

Digital tools

Education

High School Diploma or GED

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to serve as a welcoming frontline representative, handling deposits, withdrawals, and routine transactions with accuracy. You will educate customers on digital banking tools and refer complex needs to branch partners.

The position emphasizes service quality, security, and a positive customer experience. The role supports branch operations with a strong emphasis on teamwork, compliance, and ongoing training, including travel for training