Bank Teller: Elevate Customer Experience

PNC Financial Services Group, Inc.; Bedford (OH); Hybrid; USD 30,000 - 50,000; Full time

Job summary

PNC Financial Services Group, Inc. in Bedford Heights, OH seeks a full-time Teller to deliver a unique customer experience, process diverse transactions, and educate customers on financial options using available technology.

You will identify banking opportunities during conversations, support branch operations, and adhere to policies and risk controls while helping customers build financial wellbeing. No degree required; on-site role with comprehensive benefits and incentive eligibility based

Qualifications

• No degree required.
• No certifications required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on alternatives.
• Identifies banking opportunities during customer interactions and refers to branch staff.
• Performs lobby engagement activities to connect with customers and promote PNC products.
• Educates customers on managing financial transactions with technology, tools, and resources.
• Applies product knowledge to solve customer problems and adheres to policies.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. in Bedford Heights, OH seeks a full-time Teller to deliver a unique customer experience, process diverse transactions, and educate customers on financial options using available technology.

You will identify banking opportunities during conversations, support branch operations, and adhere to policies and risk controls while helping customers build financial wellbeing. No degree required; on-site role with comprehensive benefits and incentive eligibility based