Customer-Driven Bank Teller: Grow Loyalty & Finances

PNC; New Philadelphia (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

PNC's Teller position is based in New Philadelphia, OH at the New Philadelphia Branch, offering an in-office environment that supports a balanced, customer-focused experience. You will help customers manage everyday banking needs and identify opportunities for PNC products during interactions.

Responsibilities include guiding customers through options, educating on digital tools, and ensuring branch operations run smoothly.

Qualifications

• Accountability focused approach to service and sales.
• Understanding banking products and customer needs.
• Ability to build customer loyalty through positive interactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Teller position is based in New Philadelphia, OH at the New Philadelphia Branch, offering an in-office environment that supports a balanced, customer-focused experience. You will help customers manage everyday banking needs and identify opportunities for PNC products during interactions.

Responsibilities include guiding customers through options, educating on digital tools, and ensuring branch operations run smoothly.