Customer-Centric Teller & Digital Banking Assistant

Citizens; Canton (OH); On-site; USD 29,000 - 34,000; Part time

Benefits offered by this job

Health insurance

401K with company match

Tuition assistance

Paid time off for volunteering

Job summary

Citizens Bank is seeking a Teller to greet customers in lobbies, demonstrate mobile app usage, and complete simple transactions using ATMs and digital tools. You will help customers reach financial goals by offering personalized advice and connecting them with Bankers for next steps.

The role emphasizes cash handling compliance, excellent service, and the ability to work varied hours, including weekends. Starting pay is $21/hour and up, with comprehensive benefits and opportunities for growth.

Qualifications

• High School degree or GED required.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.

Responsibilities

• Greet customers in lobbies and assist with mobile app or ATM usage for simple transactions.
• Provide personalized advice and solutions to help customers meet financial goals and connect them with Bankers for next steps.
• Demonstrate Citizens' products and benefits and respond to questions following all policies and procedures.
• Maintain cash handling accuracy and comply with state/local regulations.

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller to greet customers in lobbies, demonstrate mobile app usage, and complete simple transactions using ATMs and digital tools. You will help customers reach financial goals by offering personalized advice and connecting them with Bankers for next steps.

The role emphasizes cash handling compliance, excellent service, and the ability to work varied hours, including weekends. Starting pay is $21/hour and up, with comprehensive benefits and opportunities for growth.