Customer-Centric Teller: Banking & Service Pro

PNC; Columbus (OH); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for our Georgesville Branch in Columbus, OH. The role focuses on delivering a high-quality customer experience, educating customers on banking options, and identifying opportunities to grow relationships within the branch.

You will participate in lobby engagement and help customers complete transactions with attention to accuracy and service. The position is in-office, full-time, with a base salary range of $30,000 to $50,000 and eligibility

Qualifications

• No degree required; a valid combination of education, certifications or experience may be considered.
• Customer-centric mindset with ability to discuss banking options clearly.
• Willingness to learn and refer customers to branch staff as appropriate.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes customer interactions and educates on alternatives for financial transactions.
• Identifies banking opportunities during conversations and refers as appropriate.
• Performs lobby engagement to connect customers with PNC products.
• Explains options for managing transactions using technology and resources.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller for our Georgesville Branch in Columbus, OH. The role focuses on delivering a high-quality customer experience, educating customers on banking options, and identifying opportunities to grow relationships within the branch.

You will participate in lobby engagement and help customers complete transactions with attention to accuracy and service. The position is in-office, full-time, with a base salary range of $30,000 to $50,000 and eligibility