Teller: Elevate Customer Experience & Financial Wellness

PNC Financial Services Group, Inc.; Kettering (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability protection

401(k) with match

Educational assistance

Wellness program

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for our Retail Branch in Kettering, OH. The role emphasizes delivering a personalized customer experience, educating customers on banking options, and leveraging technology to support transactions.

The position requires strong customer service and communication skills, with opportunities to identify banking needs and refer to appropriate branch staff. In-office environment with comprehensive benefits and growth potential.

Qualifications

• Educational path not required, no degree needed.
• Strong communication and customer service skills are essential.
• Ability to educate customers on banking products and digital tools.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing.
• Process a variety of customer interactions and educate on alternatives.
• Identify banking opportunities and refer to branch staff as appropriate.
• Engage customers in the lobby to promote PNC products and services.

Skills

Customer Service

Banking

Identifying Opportunities

Digital Awareness

Effective Communications

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller for our Retail Branch in Kettering, OH. The role emphasizes delivering a personalized customer experience, educating customers on banking options, and leveraging technology to support transactions.

The position requires strong customer service and communication skills, with opportunities to identify banking needs and refer to appropriate branch staff. In-office environment with comprehensive benefits and growth potential.