Bank Teller: Elevate Customer Experience & Growth

PNC; Columbus (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC is seeking a Full Time Teller based in Columbus, IN at the Twenty-Fifth St Branch. The role emphasizes delivering a personalized customer experience, educating on digital tools, and identifying opportunities to improve financial wellbeing.

This in-office position requires adherence to branch policies, accurate processing of transactions, and proactive service to build loyalty. Strong communication and a willingness to engage customers are essential.

Qualifications

• Accountability and strong customer service orientation.
• Knowledge of banking products and services.
• Ability to identify opportunities and refer customers appropriately.

Responsibilities

• Delivers a unique customer experience and educates customers on alternatives.
• Identifies banking opportunities and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Applies product knowledge to resolve customer issues.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Columbus, IN at the Twenty-Fifth St Branch. The role emphasizes delivering a personalized customer experience, educating on digital tools, and identifying opportunities to improve financial wellbeing.

This in-office position requires adherence to branch policies, accurate processing of transactions, and proactive service to build loyalty. Strong communication and a willingness to engage customers are essential.