Customer-Centric Teller: Banking & Referrals

PNC; Saint Charles (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC, based in St Charles, Missouri, is seeking a Teller to join its Retail Banking team. The role focuses on delivering a unique customer experience, educating clients on financial options and addressing everyday banking needs in a friendly, in-office setting.

Candidates should be customer-focused and prepared to engage customers, identify opportunities, and refer to branch staff as appropriate while maintaining accuracy in daily teller operations.

Qualifications

• Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Responsibilities

• Delivers a unique customer experience and increases wallet share.
• Processes a variety of customer interactions.
• Educates customers on available financial alternatives.
• Identifies banking opportunities and refers as appropriate.
• Performs lobby engagement to connect with customers.
• Educates on managing transactions with technology and resources.
• Applies product and procedural knowledge to solve problems.
• Maintains teller and branch daily operations efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC, based in St Charles, Missouri, is seeking a Teller to join its Retail Banking team. The role focuses on delivering a unique customer experience, educating clients on financial options and addressing everyday banking needs in a friendly, in-office setting.

Candidates should be customer-focused and prepared to engage customers, identify opportunities, and refer to branch staff as appropriate while maintaining accuracy in daily teller operations.