Customer-Centric Teller: Banking & Referrals

PNC Financial Services Group, Inc.; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with company match

Job summary

PNC Financial Services Group, Inc. in Louisville, KY seeks a full-time Teller to deliver a differentiated customer experience, process diverse transactions, and educate customers on banking options. You will identify opportunities, refer to specialists, and support lobby engagement to meet customer needs.

Based at English Station Branch, the role emphasizes accurate operations, adherence to policies, and a collaborative in-office culture. Training and growth potential are available.

Qualifications

• No Degree required; on-the-job training provided.
• Strong interpersonal and communication skills are essential.
• Ability to learn and educate customers on banking options.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and accounts for accurate transactions.
• Educates customers on banking options and leverages technology for transactions.
• Identifies banking opportunities during conversations and refers to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Problem Solving

Understanding Customer Needs

Effective Communications

Managing Multiple Priorities

Education

No Degree Required

Job description

PNC Financial Services Group, Inc. in Louisville, KY seeks a full-time Teller to deliver a differentiated customer experience, process diverse transactions, and educate customers on banking options. You will identify opportunities, refer to specialists, and support lobby engagement to meet customer needs.

Based at English Station Branch, the role emphasizes accurate operations, adherence to policies, and a collaborative in-office culture. Training and growth potential are available.