Customer-Focused Teller: Grow Loyal Banking Relationships

PNC Financial Services Group, Inc.; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. in Philadelphia seeks a Full-Time Teller to deliver a friendly, efficient banking experience at our 1600 Market Street branch. You will process transactions, educate customers on digital tools, identify banking opportunities, and refer customers to branch staff.

No degree required; customer service skills and a willingness to learn about PNC's products are essential. This in-office role supports our retail team and emphasizes accuracy, compliance, and a

Qualifications

• No degree required; candidate may have relevant experience or alternative qualifications.
• Strong customer service and sales oriented mindset.
• Ability to learn banking products and advise customers.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate to branch staff in a timely manner.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems and ensures teller operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Philadelphia seeks a Full-Time Teller to deliver a friendly, efficient banking experience at our 1600 Market Street branch. You will process transactions, educate customers on digital tools, identify banking opportunities, and refer customers to branch staff.

No degree required; customer service skills and a willingness to learn about PNC's products are essential. This in-office role supports our retail team and emphasizes accuracy, compliance, and a