Customer-Centric Teller | Banking Support & Sales

Fairygodboss; Saint Petersburg (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with PNC match

Pension and stock purchase plans

Paid time off

Job summary

PNC in St. Petersburg, FL is seeking a Teller to deliver a personalized financial experience within our Retail Branch. This in-office position emphasizes customer service, accuracy, and compliance while handling a variety of transactions.

You will educate customers on banking options, identify opportunities, and refer as appropriate to branch staff, contributing to customer satisfaction and loyalty.

Qualifications

• Successful candidates must demonstrate knowledge, skills and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in St. Petersburg, FL is seeking a Teller to deliver a personalized financial experience within our Retail Branch. This in-office position emphasizes customer service, accuracy, and compliance while handling a variety of transactions.

You will educate customers on banking options, identify opportunities, and refer as appropriate to branch staff, contributing to customer satisfaction and loyalty.