Customer-Centric Teller & Engagement Specialist

Talentify; Mount Pleasant (Westmoreland County); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with match

Paid holidays and vacation

Job summary

PNC is hiring a full-time Teller in Mount Pleasant, PA, to deliver personal banking services and educate customers on available options. The role emphasizes accurate processing, proactive referrals, and promoting digital tools to enhance customer experience.

Candidates should be customer-focused and able to manage multiple tasks while adhering to risk controls. In-office position with comprehensive benefits and a clear path for career growth in Retail Banking.

Qualifications

• Demonstrates customer-focused banking knowledge and service orientation.
• Understands banking products and services to educate customers and refer opportunities.
• Follows policies and procedures with accuracy and sound judgment.

Responsibilities

• Deliver a positive customer experience and improve financial wellbeing.
• Identify banking opportunities and refer to branch staff.
• Engage customers in the lobby and promote PNC products using available tools.
• Apply product and procedural knowledge to resolve customer questions.
• Maintain efficient and accurate teller operations and daily transactions.

Skills

Customer service

Banking

Customer experience

Identifying opportunities

Proactive sales

Leveraging technology

Accountability

Managing risk

Education

No Degree

Job description

PNC is hiring a full-time Teller in Mount Pleasant, PA, to deliver personal banking services and educate customers on available options. The role emphasizes accurate processing, proactive referrals, and promoting digital tools to enhance customer experience.

Candidates should be customer-focused and able to manage multiple tasks while adhering to risk controls. In-office position with comprehensive benefits and a clear path for career growth in Retail Banking.