Customer-Focused Retail Sales Associate

Citi Trends, Inc.; Thibodaux (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to support in-store operations and customer service. The role emphasizes delivering excellent customer service, maintaining product knowledge, and processing transactions accurately.

The associate will assist with freight, price changes, and merchandising while adhering to company policies and loss prevention practices. A high school diploma is required and a flexible schedule is needed, including nights and weekends.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Deliver excellent customer service and maintain product knowledge to drive satisfaction.
• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle transactions securely.
• Provide proper greeting, assist customers, and invite them to return.
• Explain exchange/refund policies and support loss prevention procedures.
• Maintain store appearance and assist management with merchandising and housekeeping.

Skills

Communication

Schedule flexibility

Math calculations

Education

High School Diploma

Job description

Citi Trends, Inc. is seeking a Sales Associate to support in-store operations and customer service. The role emphasizes delivering excellent customer service, maintaining product knowledge, and processing transactions accurately.

The associate will assist with freight, price changes, and merchandising while adhering to company policies and loss prevention practices. A high school diploma is required and a flexible schedule is needed, including nights and weekends.