Customer-Centric Retail Specialist & Cashier

Goodwill-of-Greater-Washington-; Fairfax (VA); Vor Ort; USD 19.000 - 22.000; Vollzeit

Zusammenfassung

Goodwill of Greater Washington is seeking a Sales Associate to be the face of our retail operations, delivering exceptional customer service and maintaining a clean, organized store. You will handle sales transactions, assist customers with selections, and support visual merchandising while upholding security and household duties.

The role emphasizes teamwork, reliability, and a friendly, professional appearance, with opportunities to learn and advance within our community-focused organization.

Qualifikationen

• Effective communication with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Perform basic math skills.
• Stand for up to 7 hours per 8-hour shift.
• Bend and lift up to 40 pounds frequently.
• Basic computer and internet skills.

Aufgaben

• Provide professional and courteous service to customers inside the store, outside the store, and on the phone.
• Ensure merchandise is placed on the sales floor in a timely manner.
• Rung items accurately on the register.
• Demonstrate accurate cash handling skill including change, register, card machine, and calculator.
• Maintain knowledge of merchandise and answer customer questions promptly.
• Keep floor merchandise neat and assist customers with selections.
• Maintain a clean professional appearance.
• Maintain orderly register area and follow store security procedures.
• Perform housekeeping duties including sweeping, mopping, vacuuming, dusting, and restrooms/dressing rooms.
• Perform other duties as assigned by management.

Kenntnisse

Action Oriented

Customer Focus

Composure

Time Management

Ausbildung

High School Diploma or equivalent

Tools

Cash register

Computer basics

Jobbeschreibung

Goodwill of Greater Washington is seeking a Sales Associate to be the face of our retail operations, delivering exceptional customer service and maintaining a clean, organized store. You will handle sales transactions, assist customers with selections, and support visual merchandising while upholding security and household duties.

The role emphasizes teamwork, reliability, and a friendly, professional appearance, with opportunities to learn and advance within our community-focused organization.