Retail Sales & Customer Experience Specialist

Goodwill-of-Greater-Washington-; Arlington (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

Goodwill-of-Greater-Washington- seeks entry-level Sales Associate to provide courteous customer service, assist customers, and operate the sales floor and register. You will handle cash, answer questions, and keep merchandise organized in a fast-paced retail environment.

Responsibilities include processing transactions, maintaining cleanliness, and ensuring items are correctly rung and priced. Prior retail experience is a plus; bilingual ability is welcome.

Qualifications

• Ability to effectively communicate with customers and colleagues.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Basic math skills for in-store transactions.
• Stand for prolonged periods (up to 7 hours).
• Bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Ensures merchandise is placed on the sales floor in a timely manner.
• Rings items accurately on the register.
• Maintains accurate cash handling and use of register, card machine, and calculator.
• Keeps knowledge of merchandise and assists customers with questions.
• Keeps floor merchandise neat and assists with purchase selections.
• Maintains a clean, professional appearance.

Skills

Communication

Customer service

Cash handling

Math skills

Stamina

Lifting up to 40 lb

Computer skills

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Goodwill-of-Greater-Washington- seeks entry-level Sales Associate to provide courteous customer service, assist customers, and operate the sales floor and register. You will handle cash, answer questions, and keep merchandise organized in a fast-paced retail environment.

Responsibilities include processing transactions, maintaining cleanliness, and ensuring items are correctly rung and priced. Prior retail experience is a plus; bilingual ability is welcome.