Customer-Centric Retail Banker | Service Leader

Farmers-; Breaux Bridge (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Farmers- in Breaux Bridge, LA seeks a dedicated Retail Banker to process transactions, balance cash instruments, and assist customers with accounts and card services. You will support online banking, troubleshoot access, and deliver exceptional service while mentoring new team members as part of a friendly branch environment.

The role emphasizes accuracy, customer focus, and teamwork in a busy retail banking setting.

Qualifications

• Experience in handling daily retail transactions and providing accurate service.
• Strong communication skills, both written and spoken.
• Ability to work in a fast-paced branch environment.

Responsibilities

• Process daily transactions and branch operational tasks accurately.
• Balance ATM, cash dispenser/recycler, and vault operations as assigned.
• Assist customers with account and card services including PIN resets and role-based requests.
• Support online and mobile banking services and troubleshoot login issues.
• Deliver high-quality customer service and refer complex needs to specialists.
• Mentor teammates and contribute to a positive, collaborative branch culture.

Skills

Cash handling

Customer service

Verbal and written communication

Attention to detail

Problem-solving

Education

High School Diploma or equivalent

Job description

Farmers- in Breaux Bridge, LA seeks a dedicated Retail Banker to process transactions, balance cash instruments, and assist customers with accounts and card services. You will support online banking, troubleshoot access, and deliver exceptional service while mentoring new team members as part of a friendly branch environment.

The role emphasizes accuracy, customer focus, and teamwork in a busy retail banking setting.