Customer-Centric Personal Banker I — Trusted Guidance

Frost; Dallas (TX); Presencial; USD 35.000 - 52.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

401(k) matching

Paid time off

Tuition reimbursement

Resumo da vaga

Frost in Dallas is hiring a Personal Banker I to serve as the first point of contact for customers, providing friendly, knowledgeable guidance on deposits, loans and account maintenance. You’ll deliver the trusted Frost banking experience with integrity and empathy.

You’ll work Monday–Friday with rotating Saturday coverage, develop relationships with clients, and participate in teller and personal banking training to stay current with policies and regulations.

Qualificações

• Exceptional customer service skills.
• Proficiency in Microsoft applications.
• Excellent written and verbal communication skills.

Responsabilidades

• Provide coverage in both personal banking and teller services while meeting consumer banking performance standards.
• Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues.
• You stand firm in integrity and want to do what is right for each customer. You are able to use good judgment in every situation, in the moment
• Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Manage risk while actively practicing loss prevention
• Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
• Develop relationships with clients. Desire to be their point of contact – they know your name and you know theirs
• Provide advice and guidance and help people along their financial journey
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Conhecimentos

Exceptional customer service

Excellent communication

Microsoft Office proficiency

Ferramentas

Microsoft Office

Descrição da vaga

Frost in Dallas is hiring a Personal Banker I to serve as the first point of contact for customers, providing friendly, knowledgeable guidance on deposits, loans and account maintenance. You’ll deliver the trusted Frost banking experience with integrity and empathy.

You’ll work Monday–Friday with rotating Saturday coverage, develop relationships with clients, and participate in teller and personal banking training to stay current with policies and regulations.