Customer-Centric Personal Banker | Grow Wallet Share

PNC Bank NA; Cherry Hill Township (NJ); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with PNC match

Life insurance

Job summary

PNC in Cherry Hill, NJ seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow the customer share of wallet.

The role emphasizes driving proactive sales conversations, presenting PNC solutions, and delivering a differentiated customer experience.

Qualifications

• Associates degree or equivalent with related experience
• Strong sales and service skills in banking environments
• Spanish speaking is preferred but not required

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities
• Manage the customer experience by improving financial wellbeing
• Collaborate with ecosystem partners to grow customer share of wallet
• Position PNC solutions to drive revenue and loyalty
• Lead proactive sales conversations via a defined sales process

Skills

Account acquisitions

Customer service

Selling skills

Financial needs analysis

Prospecting

Relationship building

Outbound calling

Communication

Education

Associate's degree or equivalent

Job description

PNC in Cherry Hill, NJ seeks a Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow the customer share of wallet.

The role emphasizes driving proactive sales conversations, presenting PNC solutions, and delivering a differentiated customer experience.